Are You Having A Technology Emergency?

Share Your Screen

Welcome to our remote support tools. These remote support tools are designed to allow our support engineers to be able to remotely connect to your computer and assist you with your computer issues. These tools should only be used at the direction of your support engineer who is working on your issue.

We employ multiple remote support connection methods depending on the situation or PC type. Your engineer will direct you to which remote option to select.

Option1    logo-windows Show My PC

This option will download a small program on to your computer that when run will provide you with a password that you will need to provide to your support engineer. In most cases, just click on Run when asked.

Show My PC
Option2   logo-mac Show My Mac

This option will download a small program on to your computer that when run will provide you with a password that you will need to provide to your support engineer. In most cases, just click on Run when asked.

Show My Mac
Option3   JoinMe logo join.me

This option uses the free join.me website to remote control your PC or MAC.  This option is often used when our other support methods do not work. It is also the only support tool we have that will work on your MAC.

logo-windows    logo-mac
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