True North Networks Blog
Preparing For The Future Of Remote Work
In light of current events, much of the working world has either been required or strongly encouraged to work from home. In recent years, there have been a number of events that have also forced employees to work from other locations. September 11, the blackout of 2003 and Superstorm Sandy are prime examples of this. Global events continue to disrupt the daily work lives of millions on a seemingly regular basis. Moving forward, employers should position themselves to be prepared for these occurrences.
Organizations should prepare for disruptions in several ways:
Consider moving workloads to the cloud now.
Being in the cloud allows you to continue to work without an outage (for the most part) in the event of a crisis. If your internal team is not equipped to handle a migration to the cloud, you should hire a firm to assist.
Prepare business continuity and disaster recovery plans well ahead of time.
Make these plans a priority. Practice them with your technology team and staff.
Perform tabletop exercises with all of your stakeholders.
Technology, management, legal and HR should be represented at the table. In my experience, when a serious event occurs, a response functions exponentially better when everyone knows what their roles and responsibilities are. Ensure the entire team knows bad things will happen. Don't panic.
Use a text-based notification system.
Many companies today offer cloud-based services. In an emergency, it's absolutely critical to be able to communicate with senior management, the tech team and the firm as a whole. Many potential problems can be alleviated by ensuring that the ability to communicate is in place, tested and ready.
Many events we have all witnessed in recent memory have been described as "once in a lifetime" or "once every 100 years" events. I disagree. I believe severe storms, pandemics, utility outages, cyberthreats and terrorism will become more of the norm rather than the exception. With proper planning and thought, however, firms can minimize the inevitable disruptions that lie ahead.